What is Patchs and how does it work?

PATCHS is an online consultation service that allows you to quickly and easily access GP services online. All you have to do is answer a few simple questions and PATCHS will get you the help you need quickly.


How does PATCHS work?

You can get started using PATCHS in four simple steps:

  1. Register for a PATCHS account via your GP practice website (click here). You’ll be asked to enter your email address and set a password.
  2. Once you have registered, you can access PATCHS by clicking the link on your GP website or opening the PATCHS app on your smartphone. Login by entering your registered email address and password.
  3. Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
  4. Your answers are sent to your GP who responds as quickly as possible during their opening hours. Initial responses may be via online message or telephone, though face-to-face or video consultation appointments will be arranged if needed.

Prescription query? Use the NHS App today!


PATCHS is not suitable for prescription requests. Please order your prescriptions through the NHS App.