Carers Advice




Carers Advice


Carers Support Wiltshire


To provide some background - Carer Support Wiltshire have been commissioned by Wiltshire County Council to deliver a Hospital Liaison Service across the three acute hospitals (RUH, Salisbury District Hospital and Great Western Hospital) and the three Community Hospitals (Chippenham, Warminster, and Savernake).


About the service – in brief:


By working in partnership with each hospital to support unpaid carers we aim to provide information, advice, and support to carers whilst the person they care for is in Hospital. Raise the profile, and embed carer awareness with staff, patients, and families. Promote early identification of carers, ideally on admission or when assessed as medically fit to discharge. Supporting carers who need additional information and support on the discharge process, along with preventative information with the aim of reducing readmission or crisis situations following discharge of their cared for.

Trowbridge Health Centre has been awarded The Platinum Carers Award

"We recognize that Carers are often 'hidden' looking after a family member, friend, neighbour with day to day tasks and may not see themselves as a carer." 

Lisa Zarpanely is our Carers Lead and Kylie Dell is our Clinical Care Lead -  offering support and regular health checks to all of our carers. We work closely alongside Carers Support Wiltshire, Alzheimers Support and many other outside agencies.  

We have a Platinum award for our carers service from carers support Wiltshire.

To register as a carer please contact reception or bring this to the attention of any GP, Nurse or member of staff within Trowbridge Health Centre.

Useful websites:

Are You A Carer?

If you are please let us know- we may be able to help you.

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999


Young Carers

A young carer is a child or young person (aged from 5 to 25) whose life is affected by caring for at least one family member, over and above just ’helping out’.

There are an estimated 700,000 young carers in the UK, some as young as 5 years old

Wiltshire Young Carers also offer support to young carers under 25 years. They support projects all over the country for young carers to attend. For more information visit

Please click here to download our carers leaflet for more information on how Trowbridge Health Centre can support you. 

Carers Support Groups

For information on Care Support Wiltshire's Talk and Support Service click here or visit

Research in to 'Care Services during the pandemic'

The research will look specifically at the changes in how primary care services were delivered during the pandemic and how this affected unpaid carers, both positively or negatively.

If you look after someone, Carer Support Wiltshire would love your input into the research. You can complete the survey by following this link.

For more information please visit :

NHS Links

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance & Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the person you care for

    Advice and information on helping the person you look after get the benefits that they are entitled to

  • Death and benefits

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Managing someone's legal affairs

    Advice for when carers find they have to take over the legal affairs of the person they are looking after

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

  • Personal and household finance

    Advice on keeping a tight rein on household and personal finance for carers

  • Social fund
  • Tax credits

    Information on claiming tax credits and whether you might be eligible