Repeat Prescriptions

We do thousands of medications on repeat prescription every week.

All repeat prescriptions will be issued within 48 hours (excluding weekends and bank holidays) of a request.  Most repeat prescriptions now go direct to your pharmacy of choice electronically (rather than a paper prescription) although there are some drugs that still have to be issued on a paper prescription.  Pharmacies will require more time to dispense your prescription from the time they receive the prescription due to the process and whether they need to order some of the items into stock.   Please discuss with your pharmacy how long they require to process your prescription.
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PRESCRIPTIONS ORDERING DIRECT

Tel: 0300 123 6242

 

THE POD SERVICE IS RUN TO HELP WITH REPEAT PRESCRIPTIONS.

     ALTHOUGH IT PROVIDES A SERVICE TO OUR PATIENTS IT IS RUN BY THE LOCAL CLINICAL COMMISSIONING GROUP.

WE ARE AWARE THAT IT IS BUSY IN THE MORNINGS, PARTICULARLY ON MONDAYS.

THE PHONE LINES TEND TO BE MUCH QUIETER IN THE AFTERNOONS,

ESPECIALLY WEDNESDAYS & THURSDAYS.

 

IF YOU HAVE ANY COMPLAINTS ABOUT THE POD THEY SHOULD BE ADDRESSED TO THE SERVICE PROVIDER

PALS : TEL 0300 123 2103

WCCG.ComplaintsandPALS@nhs.net

 

NOT TROWBRIDGE HEALTH CENTRE

Thank you

 How Can PoD Help?

Medication Reviews

We now do regular virtual checks of medications on repeat prescriptions. If we need to discuss your medication we will contact you to make a telephone consultation

The government is working closely with the NHS and suppliers to help to ensure medicines and medical products continue to be available for patients if there is a ‘no deal’ Brexit.

Get prescriptions as normal

Please keep ordering your repeat prescriptions and taking your medicines as normal. It is unnecessary to change how you order and take your medicines.

It's important you don't ask for more medicines than you normally need, doing so risks pressure on availability of medicines for other people.

What the government is doing

The government has put in place contingency measures to help ensure medicines continue to be available.

It is not helpful or appropriate for anyone to create their own personal supply of medicines at home as this risks pressure on availability of medicines.

Further info : https://www.nhs.uk/conditions/medicines-information

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